Training Courses

All of our current training courses listed below are delivered as pre-booked group sessions online. We can also provide bespoke training programmes to corporates or organisations, please contact us for information.

Effective Communication

This communication skills course equips attendees with rapport building and persuasion skills to assist in everyday business or private negotiations. Learn how negotiation skills used in hostage and life-threatening crisis scenarios can be transferable to everyday and business situations.
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Decision Making in a Crisis

Learn how to make effective decisions and be able to fully justify them. This course is aimed at those with responsibility and accountability for making key decisions at home or at work.
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Awareness and Resilience

Learn how to assess, prepare and mitigate the risk of being a victim of crime. This course will help to psychologically prepare attendees for exposure to potentially hostile environments and provide them with strategies for surviving a traumatic event and its aftermath.
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Family Liaison - Standard

This course prepares those selected to liaise and support families in significant crisis, whether directly or indirectly. Learn about the most likely issues to impact a family, an appropriate decision-making structure and the procedures to be followed.
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Family Liaison - Advanced

A follow up to our Family Liaison Standard course or for those already with a good understanding of family liaison protocols. This is a fully immersive experience where delegates will interact live with family members of a violent crime victim.
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Be A Police Negotiator

Test your conflict resolution and communication skills as a police hostage negotiator during a 'live' role play scenario of an armed police siege. Learn basic active listening skills and how to work as a team to resolve a stressful and challenging situation.
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Leading Through a Crisis

A half day interactive scenario-led session to prepare those responsible for leading the response to a crisis incident, where there is a serious risk to people, assets information and reputation.
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Frequently Asked Questions

How do I access your training?
Once you have booked your session, we will email you a link with instructions on how to log in to the event and we'll also send you a reminder 24hrs before your session begins.
Are the online sessions recorded?
For privacy and confidentiality reasons, none of our online training sessions are recorded.
Do you deliver face-to-face training?
During the pandemic, we are only able to deliver our products online. We are constantly monitoring the feasibility of personal attendance training.
How do I pay?
At the time of booking we will send you an invoice to pay via BACs. All sessions must be paid for at least 48 hours in advance.
Are the prices and timings of your online sessions fixed?
We have scalable costs depending on the product, the number of attendees and repeat requests.  The duration of our products are set, to ensure adequate time for the material to be presented and considerations for delegate attention spans.
Are your online sessions accredited?
We will issue all delegates an attendance certificate but our courses are not accredited. 

Course delivery

All our courses are delivered online via an appropriate platform. There is full interaction between tutors and delegates. There is no limit to the number of attendees on line. If you are interested in speaking to one of our team to find out more, please email us.