Negotiation Global

We use our hostage and crisis negotiation skills to help people improve their communication, avoid and resolve conflict and have better conversations. We have proven that these skills can enhance business and private relationships.  

Our unique training products range from dealing with families in a crisis to helping people deal with everyday difficult conversations, interviews and business transactions.
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Negotiate

Expert hostage negotiation techniques transferable to everyday life and business negotiations.

Lead

Effective communications for managers and business leaders. Avoid conflict and maximise equitable outcomes.

Decide

Learn to confidently make decisions and how to justify them with a fully considered rationale.

Influence

Develop your persuasion skills. Learn how to build rapport to influence and change other's behaviour.

Negotiation Global

Our extended team include qualified business coaches and psychotherapists that use innovative and highly effective tools and strategies that can help you achieve your goals and realise your potential.
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About Us

With over 60 years of combined law enforcement experience and 24 years of expertise in the corporate sector, our team possesses an unparalleled depth of knowledge and practical skills. We have achieved exceptional results for NGOs, governments and corporate businesses worldwide, training them to elevate their decision-making, communication, and persuasion prowess.

Through our guidance, these organisations have witnessed remarkable transformations, fostering a heightened sense of empathy and cultural awareness among their employees. This has lead to stronger relationships with clients, partners, and stakeholders, amplifying their overall impact and success.

Some of our most significant achievements lie in assisting crisis teams and individuals in navigating immediate crises. Our expertise has proven invaluable in attaining successful resolutions, even under the most demanding circumstances.

Training Courses

Effective Communication

This course equips attendees with rapport building and persuasion skills to assist in everyday
business or private negotiations. Learn how negotiation skills used in hostage and life-threatening crisis scenarios can be transferable to everyday and business situations.
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Family Liaison Course - Online - NEW

This comprehensive online course is designed to elevate your skills in family liaison during times of crisis. Equip yourself with the expertise to provide invaluable support to families during their most challenging moments.
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Awareness and Resilience

Learn how to assess, prepare and mitigate the risk of being a victim of crime. This course will help to psychologically prepare attendees for exposure to potentially hostile environments and provide them with strategies for surviving a traumatic event and its aftermath.
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Family Liaison Course - Interactive

Master the art of family liaison in times of crisis. Gain the skills to effectively support families during significant challenges through interactive training designed to hone your abilities to connect, empathise and provide guidance.
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Be A Police Negotiator

Test your conflict resolution and communication skills as a police hostage negotiator during a 'live' role play scenario of an armed police siege. Learn basic active listening skills and how to work as a team to resolve a stressful and challenging situation.
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Leading and Decision Making in a Crisis

Our interactive, scenario-led course, crafted to equip leaders for the challenge of responding to high-stakes crisis incidents, particularly when there's a substantial risk to people, assets, information, or reputation.
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“Chris and Martin deliver their material with total professionalism backed by years of practical experience which just cannot be matched.
Thank you.”

Senior Global Consultant, 2020

"...the most robust course I have ever undertaken. It involved in depth distance learning, experiential learning, scenario-based learning...The instruction given by Martin and his colleague was exceptional."

Director, Angela Wilson Consultancy Ltd

“I have just come off a hostage negotiation scenario...Absolutely brilliant stuff that challenges you and really makes you think on your feet...First class skills that are transferable to business and personal relationships”.

Marketing Leader 2020
About Us
Negotiation Global was founded by experienced hostage negotiatiors Chris White and Martin Richards.
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